One minute, one recap, with Charles Persello

We’re delighted to open this year’s Room For Thought with insights from our Interim CEO – and still very much hands-on CFO – Charles Persello. 

In just one minute, Charles runs through the key moments from the year, bringing together some of the highlights from across the business. It is a quick, easy watch and a nice way to pause and reflect on the year before the festive break. 

And a well-deserved nod to our housekeeping teams, who feature in the video and provide the behind-the-scenes support that keeps our hotels running every day.